our Journey
Our Patient's Journey
It is important that our patients and families understand the journey of their loved ones when planning rehabilitation.
STEP 1
Referral & Admission
- Referral from hospital and the treating specialist
- Pre-authorisation to be obtained from your medical aid
- Private patient will be provided with a quotation for your hospital stay
For Admissions, please email reception@greentreehealth.co.za
STEP 2
What to Bring?
Essential items that our patients should bring along, in order to expedite the admissions process:
- ID card of patient as well as main member of medical aid
- Medical aid membership card
- Medical reports, X-rays and doctor’s letters
- Medication prescribed and provided by hospital and current chronic medication
- Physical aids (hearing aids, walkers, crutches, etc.)
- Sleepwear, dressing gown and slippers (comfortable clothing)
- Toiletries and personal effects
- Books and magazines
STEP 3
Assessment & Treatment Plan:
- Multidisciplinary team assessment and development of an individualised treatment plan
- Communication and execution of the treatment plan by professional team
- Continuous update according to the patient’s progress during the rehabilitation process
STEP 4
Discharge & Return Home:
- Discharge planning
- Final assessment and communication with patient and family
- Provision of post discharge tailor-made exercise programme to obtain maximum recovery benefit
- Possible outpatient treatment discussions
- Billing through submission to medical aid and/or final settlement
